Geico Auto Insurance Reviews
We give Geico a rating of 9.1 out of 10 and name it Best for Budget-Conscious Drivers in 2024. The provider ranked seventh overall in our in-depth industry review for the best car insurance companies, sitting slightly behind State Farm and USAA.
Pros and Cons of Geico Auto Insurance
Pros
- A++ financial strength rating from AM Best and A- rating from the Better Business Bureau (BBB)
- Low car insurance rates for most drivers
- High policy limits
- Usage-based insurance discount
- Highly-rated mobile app
Cons
- Average J.D. Power claims ratings
- Not always the cheapest for people with poor credit or recent accidents
- Fewer local agents than other companies
Geico Insurance Rating
The table below shows our ratings for Geico’s performance across our five key categories: cost, coverage, industry standing, availability and customer experience.
| Ratings Category | Score |
| Reputation | 9.7 |
| Availability | 10 |
| Coverage | 8.4 |
| Cost | 9.1 |
| Customer Experience | 8.8 |
| Overall Rating | 9.1 |
Is Geico Insurance Good?
Geico has below average rankings in J.D. Power studies, but strong scores from the National Association of Insurance Commissioners (NAIC) and AM Best.
- Customer satisfaction: Geico scored below the study average of 676 in the J.D. Power 2024 U.S. Insurance Shopping Study, which polled customers on their experiences comparing and buying insurance, with 656 points out of 1,000.
- Claims satisfaction: Geico scored below average in the J.D. Power 2023 U.S. Auto Claims Satisfaction Study, which polled customers on their experience with claims service, the estimation process, the repair process and more, with 871 points out of 1,000.
- Complaint index: According to the NAIC, Geico receives fewer customer complaints about its private passenger auto coverage than average for a company its size.
- Financial strength: Geico received a superior score from AM Best for its financial sustainability, with an A++ rating.
We’ve reached out to Geico about its lower ratings in J.D. Power studies, but haven’t received a response.
Why Choose Geico
Overall, we found that there are several reasons why you should consider Geico for car insurance coverage. The insurer has some of the most affordable rates — our research found that Geico’s annual full-coverage rates tend to be 21% cheaper than the national average of $2,008 for good drivers. This is in addition to the savings that drivers can get by participating in the company’s discount offerings.
As one of the U.S.’s largest car insurance companies, Geico is readily available across the country. In addition, Geico is the only insurance provider we found that provides mechanical breakdown insurance, which is similar to an extended car warranty. Drivers can also participate in Geico’s DriveEasy program, which is a usage-based telematics program offering premium reductions to good drivers.
Where Geico Falls Short
In our research, there were a few areas we found where Geico fell short compared with its competitors. The insurer does not offer guaranteed asset protection (GAP) insurance, which protects you if your car is written off or totaled by paying the remaining difference between the actual cash value of a vehicle and the balance still owed through financing.
In addition, Geico falls short in several consumer studies conducted by J.D. Power. Finally, the company doesn’t have as wide of a network of local agents as other companies such as State Farm.
Geico Insurance Comparison
Since Geico is one of the largest car insurance companies in the nation, we wanted to see how it stood up to other companies. The table below highlights how the top auto insurance companies compare when stacked up against Geico.
| Comparison | Geico Insurance Rating vs. Competitors | Bottom Line |
| Geico vs. Progressive | 9.1 vs. 9 | Progressive offers more coverage options than Geico, but Geico has lower average rates. |
| Geico vs. State Farm | 9.1 vs 9.4 | Geico provides drivers with more discount opportunities and State Farm has higher satisfaction ratings from consumer studies. |
| Geico vs. Liberty Mutual | 9.1 vs. 9 | Liberty Mutual has better programs for younger drivers, while Geico is best for budget-conscious drivers. |
| Geico vs. Allstate | 9.1 vs. 8.8 | Allstate has higher coverage ratings, but we found Geico is a more affordable provider. |
| Geico vs. USAA | 9.1 vs. 9.2 | USAA has higher coverage ratings, while Geico has higher availability ratings. |
| Geico vs. AAA | 9.1 vs. 8.6 | Geico is a nationwide provider of car insurance, while AAA can only be purchased through a member club. |
| Geico vs. Farmers | 9.1 vs. 8.6 | Geico has a higher cost score, while Farmers has a better customer experience rating. |
How Much Does Geico Car Insurance Cost?
On average, we found that Geico car insurance costs an average of $461 per year for a minimum coverage policy, while full coverage averages to $1,596 per year for drivers with a clean record.
Geico Liability Insurance Cost vs. Competitors
According to our research, Geico has the third lowest premiums for liability insurance on average. Its rates are 25% more expensive than the cheapest option, which is from Auto-Owners:
| Car Insurance Company | Average Monthly Cost Estimate | Average Annual Cost Estimate |
| Auto-Owners | $30 | $358 |
| Erie | $33 | $390 |
| Geico | $38 | $461 |
| State Farm | $44 | $523 |
| Nationwide | $44 | $531 |
| American Family | $68 | $810 |
| Progressive | $58 | $697 |
| Allstate | $71 | $854 |
| Travelers | $54 | $648 |
| **USAA | $32 | $387 |
**While USAA has the cheapest overall liability rates, coverage is only available to military members, veterans and their families.
Geico Full-Coverage Cost vs. Competitors
Geico has the third lowest car insurance rates on average after Nationwide and Erie, based on our cost estimates from Quadrant Information Services. Its comprehensive coverage rates are $163 more expensive than the cheapest option, which is from Nationwide:
| Car Insurance Company | Average Monthly Cost Estimate | Average Annual Cost Estimate |
| Nationwide | $119 | $1,433 |
| Erie Insurance | $122 | $1,458 |
| Geico | $133 | $1,596 |
| Auto-Owners Insurance | $135 | $1,619 |
| State Farm | $138 | $1,657 |
| American Family | $154 | $1,851 |
| Progressive | $169 | $2,030 |
| Travelers | $133 | $1,595 |
| Allstate | $217 | $2,598 |
| **USAA | $126 | $1,512 |
**While USAA has the cheapest full coverage rates, coverage is only available to military members, veterans and their families.
Why Is My Geico Insurance So Expensive?
While Geico’s rates are lower than the average, there are instances where some drivers may pay more for coverage than others. As with any car insurance company, the car insurance quote you receive from Geico will depend on a variety of factors, some of which are in your control.
While these may vary by state, the most common factors that affect car insurance rates are your:
- Location
- Vehicle
- Age
- Gender and marital status
- Driving history
- Credit history
Understanding what factors influence car insurance rates can help ensure you receive the best deal possible. For example, if you’re a young driver or you don’t have a good driving record, you’ll typically pay more for an auto insurance policy.
If you have poor credit, you’ll likely pay more for car insurance unless you live in California, Hawaii, Massachusetts or Michigan — where credit is not allowed as a car insurance cost factor.
Geico Car Insurance Rates
Here are some rate estimates based on these factors:
| Driver Profile | Geico Average Monthly Cost | Geico Average Annual Cost | National Average Annual Cost |
| 35-year-old driver with good credit and driving history | $133 | $1,596 | $2,008 |
| 25-year-old driver with good credit and driving history | $151 | $1,807 | $2,336 |
| 35-year-old driver with poor credit | $216 | $2,592 | $3,829 |
| 35-year-old driver with a recent accident | 224 | $2,694 | $2,919 |
| 35-year-old driver with a DUI | $303 | $3,641 | $3,431 |
While Geico tends to charge less than the national average for car insurance, your age significantly impacts your rate. The younger you are, the more you’ll typically pay for coverage. Below, we break down Geico car insurance rates for different age groups.
Geico Car Insurance Rates for Teen Drivers
Geico’s full-coverage rates for teenage drivers average between $5,307 and $2,485 per year. Far below the national average of $5,465 per year, Geico’s rates for this age group are some of the cheapest among top insurers.
| Age | Geico Average Monthly Cost | Geico Average Annual Cost | National Average Cost |
| 16 | $442 | $5,307 | $7,581 |
| 17* | $304 | $3,646 | $5,612 |
| 18* | $263 | $3,161 | $4,958 |
| 19* | $20 | $2,485 | $3,708 |
Geico Car Insurance Rates for Young Adults
Geico has affordable rates for young adult drivers, coming in about $600 less than the national average. Its rates are the fourth cheapest for young drivers behind Nationwide, Travelers and Erie Insurance.
| Age | Geico Average Monthly Cost | Geico Average Annual Cost | National Average Cost |
| 21* | $154 | $1,844 | $2,786 |
| 25 | $151 | $1,807 | $2,336 |
Geico Car Insurance Rates for Adults
Adult drivers between 35 and 55 years old pay an average of $1,544 for full-coverage car insurance with Geico. This is about $355 less than the national average for this age group of $1,899. Overall, we found that Geico tends to be the fourth or fifth cheapest car insurance for adults by age, typically falling behind companies like Nationwide, Erie Insurance, Travelers and Auto-Owners.
| Age | Geico Average Monthly Cost | Geico Average Annual Cost | National Average Cost |
| 35 | $133 | $1,596 | $2,008 |
| 45 | $132 | $1,581 | $1,923 |
| 55 | $121 | $1,457 | $1,767 |
Geico Car Insurance Rates for Seniors
At $1,342 per year, Geico’s average rates for seniors are the second cheapest in the industry and $400 cheaper than the national average:
| Age | Geico Average Monthly Cost | Geico Average Annual Cost | National Average Cost |
| 65* | $102 | $1,227 | $1,648 |
| 75* | $121 | $1,457 | $1,912 |
Geico Car Insurance Discounts
Compared to other top providers, Geico has more auto insurance discounts, including special savings for military service members and federal employees. Policy deductions for each discount vary.
Geico Car Insurance Deals
Below are the discounts and deals offered by Geico car insurance.
| Geico Discount | What It Covers |
| Multi-policy | Get a discount on your insurance premium when you bundle home, renters insurance or other insurance products with an auto policy. |
| Multi-vehicle | Save up to 25% when you add a second vehicle to your policy. |
| New car | Earn up to 15% off your policy if your vehicle is three model years old or newer. |
| Good driver | Receive a discount of up to 22% off your policy if you’ve been accident-free for five years. |
| Defensive driving course | Lower your premium if you take a defensive driving course. |
| Good student | Get a discount of up to 15% for maintaining good grades. |
| Driver’s education course | Earn a discount when you take a driver’s education course. |
| Military | Receive a discount of up to 15% if you are on active duty, retired from the military, or a member of the National Guard or Reserves. |
| Emergency deployment | Save up to 25% when you are part of an emergency deployment to an imminent danger zone. |
| Federal employee | Get up to 12% off your car insurance premium if you’re a federal employee. |
| Seat belt use | Earn a discount off medical payments (MedPay) or personal injury protection (PIP) coverage if you and your passengers use seat belts. |
| Air bag | Receive up to 23% off your policy if you have air bags in your car. |
| Telematics | Geico offers a discount for signing up for DriveEasy, which is a usage-based policy. With DriveEasy, you can get further discounts for safe driving (more below). |
| Anti-lock brakes | Get a 5% discount on certain car insurance coverages if you have an anti-lock braking system. |
| Anti-theft system | Save up to 23% on comprehensive car insurance if you have an anti-theft system installed. |
| Daytime running lights | Earn a 3% discount on certain car insurance coverages if your vehicle is equipped with daytime running lights. |
Geico DriveEasy Discount
Geico gives an initial discount for signing up for its DriveEasy program, which is a telematics policy that monitors your driving habits. If you’re found to be a safe driver, you can receive a discount of up to 25% off your initial policy. Keep in mind that telematics programs can end up raising your premium if you don’t drive safely.
How Does DriveEasy Work?
DriveEasy monitors your driving through a mobile app and tracks the following behaviors:
- Hard braking
- Distracted driving (phone use)
- Cornering
- Acceleration smoothness
- Road type
- Distance driven
- Time of day
Geico Customer Satisfaction
Based on our research, Geico policyholders are generally satisfied with the company. Many customers praise the company’s knowledgeable insurance agents, easy claims process and billing policies.
Below, you can see how the respondents to our Geico study expressed their satisfaction with the insurer, along with general information on how the company scored in industry studies and on the Better Business Bureau (BBB) site.
Geico Customer Survey
In August 2022, we conducted a nationwide car insurance satisfaction survey that polled 6,923 people. Of those who participated, 16% of respondents reported they had a Geico car insurance policy, making it the third-most-popular provider in our survey.
Geico Auto Insurance Customer Service Ratings
Here’s how Geico customers rated the company compared with the overall average from our survey:
| Category | Geico Average | Insurance Company Industry Average |
| Overall customer satisfaction | 4.1 | 4.2 |
| Affordability | 3.7 | 3.7 |
| Discounts and savings programs | 3.7 | 3.7 |
| Selection of coverage and add-ons | 3.8 | 3.9 |
| Car insurance shopping process | 3.9 | 3.9 |
| Company website | 4 | 3.9 |
Geico Claims Satisfaction
We found that 40% of Geico policyholders who took our survey filed a claim. Overall, the respondents who had a Geico insurance policy were happy with the company’s customer service during the claims process, giving the company a 4.2-star rating out of 5. Additionally, participants gave the company a 4.1-star rating for claims satisfaction.
Geico scored slightly below average in the J.D. Power Auto Claims Satisfaction Study, however, with 871 points out of 1,000. The study average was 878.
Geico Insurance Reviews: J.D. Power
Geico scored slightly below average in the J.D. Power Insurance Shopping Study, with a score of 857. The average for large insurers was 861. The study polled customers to determine satisfaction with each stage of the shopping experience.
Geico Customer Ratings
While reviews are generally positive, some negative reviews do exist. We found many complaints about long wait times when contacting customer service and a lack of communication between insurance adjusters, repair shops and customers when dealing with damages.
Geico Insurance Reviews: BBB
Geico has an A- rating from the BBB with 1.1 stars out of 5 from customers. While this may seem like a low rating, only a little over 1,200 customers have left reviews for the company, which is a very small fraction of its customer base. National car insurance companies receiving low customer review scores on the BBB is actually pretty typical.
Geico Car Insurance Mobile App
Geico’s mobile app for filing insurance claims and viewing policy details is highly rated. It holds a 4.6-star rating out of 5 on Google Play based on more than 480,000 reviews and a 4.8-star rating out of 5 on Apple’s App Store based on more than 3.9 million reviews.
Geico Car Insurance Coverage
Geico offers every type of standard auto insurance and some of the highest policy limits in the industry. Whether you want bodily injury and property damage liability or a full-coverage policy, you can find the protection you need with Geico.
Standard types of insurance include:
- Liability car insurance, which includes bodily injury liability and property damage liability insurance, and pays for damages and injuries to other drivers and their vehicles in accidents you cause. This coverage is required in almost every state.
- Collision insurance, which pays for damages to your car after an accident, regardless of fault.
- Comprehensive insurance, which pays for damages to your car after non-collision events, such as hail, flooding, theft or vandalism.
- Medical payments coverage (MedPay), which pays for you and your passengers’ medical bills after an accident.
- Personal injury protection (PIP), which pays for you and your passengers’ medical bills, lost wages and funeral expenses after an accident. This coverage is required in most no-fault states. In these states, drivers file claims with their own insurance providers to cover medical bills after an accident.
- Uninsured/underinsured motorist coverage, which pays for damages to your car after an accident with someone who doesn’t have sufficient insurance. This coverage is required in some states.
Geico Car Insurance Options
Geico policies can be purchased for motorcycles, ATVs, RVs, boats and collector cars. In addition to the coverage options listed above, Geico offers these add-ons:
- Emergency roadside assistance: Accessible through the Geico mobile app, emergency road service includes towing, jump-starts, tire changes, lockout services, winching and fuel delivery.
- Rental car reimbursement: This provides reimbursement for your rental vehicle while your car is in the shop for covered repairs.
- Mechanical breakdown insurance (MBI): MBI pays for unexpected repairs should certain parts fail or break down through normal use, similar to an extended car warranty.
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